Privacy, without ambiguity.

When you use the diagnostic form, we collect the information you choose to provide: your name, organization, role, email address, optional phone number, area of interest, enquiry details and preferred contact method.

We may also retain information contained in emails or other communications you initiate with us. Please keep an initial enquiry high-level and avoid sending confidential documents until an appropriate process has been agreed.

We use enquiry information to respond to you, understand the matter you are raising, assess whether Eleven is positioned to assist and manage any resulting professional relationship.

We may also process information where reasonably necessary to protect the website, maintain business records or meet applicable legal and professional obligations.

Information is limited to Eleven personnel, advisers and service providers who need it to respond to your enquiry or operate the website. We do not sell personal information.

Where we appoint a service provider or need to transfer information across borders, we will assess the arrangement and apply safeguards required by applicable law.

We retain personal information only for as long as it is needed for the purpose for which it was collected, to manage a potential or active engagement, or to meet legal and professional record-keeping requirements.

We use proportionate organizational and technical measures intended to protect information against unauthorized access, loss, alteration or disclosure. No method of electronic storage or transmission is completely secure.